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Thought Leadership, Best Practices, Insights and Examples


What the Heck is Plain Language?

by Tom Humbarger

Can your citizens find what they want on your website? And once they find it, do they understand what you are trying to communicate? Maybe need to take a look at applying Plain Language techniques to all of your web communications. Plain language is a movement that started by simplifying unintelligible legal documents, and has now been embraced by governments and businesses around the world.

Vision Internet Shares Industry Knowledge at Another Innovation in Online Government Academy

by Tom Humbarger

Vision Internet held its fourth Innovation in Online Government Academy last week in Grand Prairie, Texas. The event was hosted by the City of Grand Prairie in their historic Uptown Theater and agencies from across Texas attended the one-day conference.  

What Is Content Strategy – And Why Do You Need It?

by Jessica Terashima

If you’re responsible for maintaining a website you’ve probably heard the buzzwords “Content Strategy.” Have you ever wondered what Content Strategy is or why you should care? Content Strategy goes hand-in-hand with other user-focused efforts – like UX and Information architecture -- to design great experiences for your visitors.

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