One in five U.S. citizens has a disability that prevents them from accessing websites effectively, and many struggle to visit local government websites to complete tasks like paying utility bills, applying for permits, or registering for community events. With the latest WCAG 2.0 standards refresh, it’s more important than ever to ensure you’re not excluding these users from accessing your website.
Local government administrators oversee the day-to-day operations of each department. The public information officer serves as the primary spokesperson and is responsible for the city's image. Finally, the IT manager creates, maintains and enforces standards for implementing technical solutions. But who is responsible for web accessibility? If you think it's just your IT department, then you're wrong.
This Thanksgiving we’d like to take an opportunity to express our thanks to our local government customers who inspire us to build beautiful, functional websites to help serve their communities.
Remember life before the Internet? Some people have argued that no other invention has been more revolutionary since the invention of the printing press. With almost everything made available online, the entire world is now at your fingertips, and you can get almost anything you need with the click of a button – that is, if you’re able to use a mouse, see the screen and hear the audio.
Web accessibility compliance has changed dramatically in recent years, and now local government agencies must ensure that their websites are compliant with the latest accessibility laws as of January 18, 2018.
Simply put, there are no more excuses – such as “the law only applies to federal agencies” or “I can just wait until the Department of Justice comes after me”.
Eric Von Schimmelmann, CIO of Carson City, is quite the change-agent. Luckily, he was able to take some time from replacing every application in the city to join us for this week’s Digital Expert’s Panel.
Often times, the most overlooked and undervalued part of your website's usability is arguably its most important: content. Even a visually stunning website will not be effective if the information within it is difficult to find and understand.
Described as a “Next Generation Small Town” in the Washington DC Metropolitan area, the Town of Herndon is home to 23,000 residents. Herndon was incorporated in 1879 and they just launched their new Vision website.
Communications Director Sarah Macdonald firmly believes that the City of San Marcos’ resident and business audiences expect that municipalities offer the same sophisticated digital experience as the private sector. She joins us for this week’s Expert’s Corner where she assures us that many municipalities aren’t late-adopters to technology.
Named as “L.A.’s Next Cool Neighborhood” by Vogue Magazine, this vibrant city maintains its buzz by focusing on community interaction leading to their recognition as Vision’s What’s Next Award winner for Citizen Engagement. Anissa Di Vincente the City’s Webmaster, Shelly Wolfberg, Assistant City Manager and Communications Consultant, Jon Barilone of Tripepi Smith join us for this edition of Digital Expert’s Corner.