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Thought Leadership, Best Practices, Insights and Examples

  

Nina Vuong

Recent Posts

Who's Responsible for Web Accessibility?

by Nina Vuong
12/08/2017

Local government administrators oversee the day-to-day operations of each department. The public information officer serves as the primary spokesperson and is responsible for the city's image. Finally, the IT manager creates, maintains and enforces standards for implementing technical solutions. But who is responsible for web accessibility? If you think it's just your IT department, then you're wrong.

Vision Gives Thanks to Its Customers

by Nina Vuong
11/23/2017

This Thanksgiving we’d like to take an opportunity to express our thanks to our local government customers who inspire us to build beautiful, functional websites to help serve their communities.

Why is Web Accessibility Important?

by Nina Vuong
11/20/2017

Remember life before the Internet? Some people have argued that no other invention has been more revolutionary since the invention of the printing press. With almost everything made available online, the entire world is now at your fingertips, and you can get almost anything you need with the click of a button – that is, if you’re able to use a mouse, see the screen and hear the audio.

What is Web Accessibility? (Webinar Summary)

by Nina Vuong
11/13/2017

Web accessibility compliance has changed dramatically in recent years, and now local government agencies must ensure that their websites are compliant with the latest accessibility laws as of January 18, 2018.

Simply put, there are no more excuses – such as “the law only applies to federal agencies” or “I can just wait until the Department of Justice comes after me”.

Almost Everything You Need to Know to Get Started with Content Strategy

by Nina Vuong
10/24/2017

Often times, the most overlooked and undervalued part of your website's usability is arguably its most important: content. Even a visually stunning website will not be effective if the information within it is difficult to find and understand.

Herndon Virginia Launches New Website That Reflects the Local Community

by Nina Vuong
10/19/2017

Described as a “Next Generation Small Town” in the Washington DC Metropolitan area, the Town of Herndon is home to 23,000 residents. Herndon was incorporated in 1879 and they just launched their new Vision website.

Why "Click Here" Links Are Bad

by Nina Vuong
05/17/2017

When it comes to links, using the right words or phrases matters. Have you ever come across a link that simply tells you to “click here”? It can be confusing about what link is or where it will lead you. While this may seem like a good phrase to use to make it obvious for users to click a link or button, using “click here” is actually bad for usability, accessibility and search engine optimization (SEO). Specifically, here are 3 reasons why links that just say “click here” are bad.

Digital Expert's Corner: Vision Graphic Designer

by Nina Vuong
05/08/2017

At Vision, we’re proud to be a part of a thriving community of internal and external government CMS experts. Our "Digital Expert's Corner" series shares their proficiencies and how they apply them to their roles. This week, we got a chance to chat with one of Vision’s graphic designers.

3 Things You Can Do to Improve Accessibility

by Nina Vuong
04/25/2017

There’s a common misconception that compliance with WCAG standards is possible by simply implementing “accessible technology”. While the right tools are a great first step, these standards are largely related to the content of a website. In order to maintain compliance, web editors will need to be familiar with WCAG standards and continually monitor and refine their website content.

To help, we’ve outlined three areas where you can make adjustments to ensure your residents can find and understand your website content.

Survey Reveals Cities and Counties Think Differently About Technology

by Nina Vuong
04/24/2017

Counties and municipalities work closely on many fronts, but our recent survey – What’s Next in Digital Communications for Local Governments – reveals several key differences in the way they each approach digital transformation, their missions, and how they interact with their residents.

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