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A Video Introduction to Digital Accessibility for Local Government Websites

by Tom Humbarger
Post Date:09/29/2015


Citizens Online is a UK-based charity that was set up to tackle the issues of digital inclusion, to make sure that the Internet is available to everybody and to help individuals and communities understand and gain the benefits of being online.

15 Tips for Making Technology Work For Everyone

For Global Accessibility Awareness Day in 2015, they created this 4-minute video called "An Introduction to Digital Accessibility". 


The video identified 15 tips to improve digital accessibility:

  1. Make accessibility part of the contract
  2. Use themes and plugins deemed ‘accessible’
  3. Allow users to customize their experience of pages, and use responsive layouts
  4. Always let users know where they are and how they get to somewhere else
  5. Make sure that every action can be completed using the keyboard alone
  6. Give the user control over moving content
  7. Provide captions and transcripts for audio and visual content
  8. Add ‘Alternative Text’ to images
  9. Make your text easy to understand
  10. Organize your text and add ‘mark up’ to make structure and features perceivable
  11. Make links stand out clearly from surrounding text
  12. Test text and background color combinations
  13. Let visitors extend their sessions if they wish
  14. Provide an accessibility statement 
  15. Use alternatives to CAPTCHA

At Vision, we specialize in helping agencies research and implement user-focused improvements, and are always happy to discuss your particular needs. Request a free consultation now.


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