In Vision’s annual benchmark study, What’s Next in Digital Communications for Local Government, we surveyed local government leaders to better understand how they’re embracing the latest trends in government communications. To summarize our findings, we’ve put together this infographic with all the latest insights and recommendations to improve your digital communications. See how your communications strategy stacks up against your local government peers.
Often, cities and counties find that certain departments require a level of specialized functionality and branding to best serve their unique audiences. This is where a subsite comes in.
If you’ve been tasked to improve your local government agencies digital presence you’re not alone.
The private sector is driving citizens expectations for digital services even higher, which means your citizens are less tolerant of poor digital experiences. So where do you begin?
I am very excited to let you know that after building Vision into a premiere website design, development and hosting solution in local government over the past 20 years, we are joining forces with the leading cloud-based solutions provider in the public sector – Granicus.
For the fourth year in a row, Vision conducted a survey – What’s Next in Digital Communications for Local Government – to gauge the current state of digital communications and identify emerging trends. The results were eye-opening as we uncovered the predictions, expectations and opinions of more than 350 local government leaders.
Technology is constantly evolving, as are the expectations of your digitally sophisticated residents and community members (aka customers). As your agency strives to keep up and increase digital engagement with customers, your website is more often than not becoming the central hub for enabling a better digital experience.
One in five U.S. citizens has a disability that prevents them from accessing websites effectively, and many struggle to visit local government websites to complete tasks like paying utility bills, applying for permits, or registering for community events. With the latest WCAG 2.0 standards refresh, it’s more important than ever to ensure you’re not excluding these users from accessing your website.
Local government administrators oversee the day-to-day operations of each department. The public information officer serves as the primary spokesperson and is responsible for the city's image. Finally, the IT manager creates, maintains and enforces standards for implementing technical solutions. But who is responsible for web accessibility? If you think it's just your IT department, then you're wrong.